CAL extends change fee waiver for Florida flights due to Hurricane Helene

Due to Hurricane Helene being forecasted to impact Florida this week, Cayman Airways Limited (CAL) has extended the change fee waiver for customers who wish to voluntarily change their plans to travel between Florida and the Cayman Islands.

Customers will not have to pay a change fee, or fare difference, if their changes meet the following requirements:  

• Tickets must have been purchased on/before September 23, 2024
• Travel must have been booked for flights departing between September 24-27, 2024
• New travel dates  must commence by October 7, 2024 or within the validity of the ticket, whichever is earlier
• Travel must be rebooked in the original cabin
• Same origin and destination will apply, except for Miami and Tampa. Passengers travelling to/from Tampa may change for travel to/from Miami, and vice versa.
• All travel must be on Cayman Airways

Customers who wish to travel at a later date will have the change fee waived but must pay any applicable fare difference. These customers can also apply the full value of the ticket to their travel bank account, provided that:

• Tickets were purchased on/before September 23, 2024
• Travel was booked for flights departing between September 24-27, 2024

Cayman Airways customers are reminded to ensure that their ticket reservations contain accurate contact details, including an email address and phone number, for the airline to be able to advise them directly of any updates if changes to the flight schedule become necessary. Customers can easily update their own contact details online at any time by visiting www.caymanairways.com and clicking on "Manage My Bookings" (under the main booking window) where they can enter their trip details and then edit their contact details under the "Passenger Details" section.