Missing Miles Form

All "Sir Turtle Rewards" accounts must bear the same name as all travel documents in order to claim miles flown.

Reward Miles will be considered "archived" once there is no activity for a two (2) year period. Miles from an "archived" account cannot be transferred or retrieved once "archived".

Any claims for mileage by the member and proof of accrual must be received by Cayman Airways within twelve (12) months after the date such mileage was claimed to be earned.

Air mileage will not be credited for award travel, tickets issued as Sir Turtle Rewards awards.

For air travel, mileage will be credited only for flights actually flown by the member. Such mileage will be credited in accordance with the terms and conditions of the Programme in effect at the time of travel, not at the time that air travel is purchased, booked or reserved.