Name Changes and Corrections

Name Changes

Tickets are personal and not transferable. Names on tickets may under no circumstances be altered/changed to another person.

The value of unused tickets may be transferred to travel vouchers in the same name as the passenger ticket only. Please note that all published fare restrictions and/or penalties would apply.

Alternately, any travel vouchers and/or gift certificates must be applied towards the purchase of ticket(s) issued  in the same name as appears on the voucher or gift certificate.

Name Corrections

A fee of US$25.00 will be charged for passengers wishing to make a Name Correction. Please note that the Name Correction Fee is not to be confused with a Name Change, our tickets remain non-transferable in that regard. The Name Correction Fee applies where a passenger asks to adjust his/her name to reflect what is in their passport e.g. if they booked the ticket in their married name but then need to change it to their maiden name as that is what is in their passport.

Documentation must be presented to support name corrections.