CAL issues change fee waiver for Florida flights due to Tropical Storm Milton

Due to the projected path of Tropical Storm Milton, Cayman Airways Limited (CAL) has implemented a change fee waiver for customers who wish to voluntarily change their plans to travel between the Cayman Islands and Miami and/or Tampa, Florida.

Customers will not have to pay a change fee, or fare difference, if their changes meet the following requirements:  

• Tickets must have been purchased on/before October 5, 2024
• Travel must have been scheduled for flights departing between October 6-11, 2024
• New travel dates must be rebooked by October 16, 2024
• New travel dates must commence by October 18, 2024 and must be completed by October 31, 2024 or by the original return date
• All travel must be rebooked in the original cabin
• Same origin and destination will apply, except for Miami and Tampa. Passengers travelling to/from Tampa may change for travel to/from Miami, and vice versa.
• All travel must be on Cayman Airways

Customers who wish to travel at a later date will have the change fee waived but must pay any applicable fare difference charges. These customers can also apply the full value of the ticket to their travel bank account, provided that:

• Tickets were purchased on/before October 5, 2024
• Travel was scheduled between October 06 and October 11, 2024

At this time, this waiver is only available by calling in to the Cayman Airways Call Center at 345-949-2311 or 1-800-422-9626 (toll free in the USA).

Cayman Airways customers are reminded to ensure that their ticket reservations contain accurate contact details, including an email address and phone number, for the airline to be able to advise them directly of any updates if changes to the flight schedule become necessary. Customers can easily update their own contact details online at any time by visiting www.caymanairways.com and clicking on "Manage My Bookings" (under the main booking window) where they can enter their trip details and then edit their contact details under the "Passenger Details" section.